About Big Dogs
A Big Dogs is the online storefront of Big Dog Sportswear. Big Dog Sportswear is a producer of high quality but fairly priced clothing for active people including men, women and children. The Big Dog style of clothing is fun, entertaining and full of humor. The company was started in 1983 by friends who were on a river-rafting fun weekend, and that tradition of adventure and fun has continued to be seen on all Big Dog products.
The online store itself is very modern, with a very cool layout which offers easy and intuitive navigation. The basic design again mirrors the fun and carefree nature of Big Dogs, but at the same time being very professional and up to date. The navigation bar contains links to all categories on the site, and hovering your mouse above any category will even display sub-categories in a very neat way. Creating an account is quite easy and when you hover with the mouse over a product, its artwork is automatically enlarged so that you can see the quality very well. The product details page is also very well laid out, you can easily click to choose size, color and quantity, If you want even more discounts, Use exclusive Big Dog Coupons that are available at CouponToPay.
Checkout is straightforward and all major credit-cards are accepted, including paypal. On the lower part of the store you will also find links to the social-media accounts of Big Dogs, including links to other important parts of the site like the “about us”, “contact us”, and a “deals & coupons” page which has a listing of all current deals, coupons and promo codes for the store. Overall, the website is very user-friendly.
Product Lines of Big Dogs
At the online store, which is currently the main online outlet for Big Dog products, there are different categories of clothing ranging from t-shirts, sweatshirts, boxers, shirts and accessories. Then there are sub-categories for like t-shirts which include different kinds of funny and exciting logos and quotes, for example “You look like i need another drink” or “Chocolate understands me” or “You can move a mountain but you can’t budge a BIG DOG!”. You can avail this product at offer price with Big Dog coupon, Most of the products are also available in many sizes starting from S to 6XL and you can also choose your preferred color. The accessories section features towels, caps, knit hats, robes, blankets and different other gift items, all featuring logos or quotes with that Big Dog attitude of carefree fun and adventure.
Shipping and Delivery
Delivery from Big Dogs is handled mainly by FEDEX. For the continental U.S., there is a flat shipping fee of $5 for all orders under $50. For an additional $5, you can upgrade any order to 2nd Business Day Delivery, or for an extra $15, you can upgrade it to Overnight Delivery. For Alaska, Hawaii & Puerto Rico, shipping is $15 for orders under $50, and $10 for orders from $50 - $99. For international orders, you will first have to contact support for current rates. Make use of Big Dog Coupon and promo code to save money on your purchase.
Returns and Exchange Policy
Big Dogs has a return policy of 30 days for all normally priced products, when returned, the products are either exchanged for another one or there is a refund. The refund will be only for the sale price of the merchandise, so all extra costs like shipping and handling, or insurance cannot be refunded. Also, clearance sales are final, there can be no refunds for such items.
Big Dogs offers free shipping to customers who meet certain requirements. There are basically two types of free shipping services offered by the store. The first is to the continental U.S. and the second is to Alaska, Hawaii & Puerto Rico. All orders above $50 is shipped free within the continental U.S. and all orders to Alaska, Hawaii & Puerto Rico above $100 is shipped free with 2nd Day Delivery. There is currently no free shipping policy for international orders.
In my opinion, the customer support of the Big Dogs online store is very well thought out and does add tremendously to the brand image of the company. Firstly, you can contact the company through the “Contact Us” form and get a quick reply to your inquiry. Secondly, you can call them on the phone at 1-800-BIG-DOGS, the good thing here is that their lines are always open and you can talk to real people. Thirdly, you can also email the customer service.
I am personally a fan of Big Dogs and I have purchased all of my items from the online shop, and never had any issues with my orders. The important thing is that you know your size, and select it correctly when adding any item to your shopping cart. Also make sure that your shipping address is correct, then you should have no problems at all because Big Dogs is very professional. My brother does order from Big Dogs too, and he once mistakenly ordered a size S, instead of XL, when he called customer support, he was offered an exchange and the process too went smoothly. Overall, i am a satisfied client and will continue to order stuff every now and then. I know you will enjoy shopping at Big Dogs like i do, and moreover have fun wearing the cool items too.
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